Booking Conditions & Cancellation Policy
Wild
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Booking Conditions
During these unusual volcanic times these terms will apply for any bookings made on or after 4/5/2010. These additional conditions will apply until further notice.
If under the circumstances that your flight is cancelled due to volcanoes we are happy to extend our 60% refund policy right up until departure. We will refund the full amount if your seats are sold.
Alternatively you may choose to receive a voucher for a future tour for an admin fee of £10.
- End of volcano terms -
Age Restrictions
The Company regret that we cannot carry any passengers below the age of 18.
Any bookings made for under 18's after reading these conditions will be refused and refunded in line with our Passenger Cancellations terms below.
Passengers should be aware that our tours are fairly lively and active with plenty of short walks. Anyone who feels they may not enjoy a certain level of physical activity should contact us prior to booking.
Payment
Reservations will only be confirmed on receipt of full payment - in special circumstances customers can arrange a reservation with final payment made by cheque or credit/debit card a minimum of 7 days before departure.
Payment options
Cheques
payable to:
Wild in
166
Phone Bookings to
Secure online bookings via our website
The Kitty system
Prices exclude all food and accommodation. A kitty system will be used in which each passenger on the morning of departure will put the full kitty amount in cash into a cash-box for the use of the group. The group will use a proportionate amount of funds to cater for all dietary requirements. Those with a more costly diet may have to subsidise their own special requirements if their proportion of the kitty will not cover the cost.
A person may not travel without paying the full kitty amount. No tour refunds will be given upon refusal to pay the kitty. The group will dispose of any remaining kitty funds democratically.
Company Cancellations and Refunds
The Company reserves the right to cancel any tour. In such cases the limit of the Company's liability to the Customer is the return of any monies paid.
If
the Wild in
If a customer(s) finds themselves alone in a twin bedded-room or double room, then any other customers who have paid a supplement for a single room or double room will not qualify for any discount.
Wild
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Passenger Cancellations
Percentages of purchase price to be refunded to passenger upon their cancellation:
Over
14 days - 60% returned upon cancellation, Cancellation must be in writing.
Less than 14 days - 0% returned upon cancellation, 60% returned if seat is
re-sold after cancellation is received in writing and the tour departs full.
All tickets are transferable or may be used against a higher value booking up to 5 days in advance of departure. A £10 charge will apply.
A doctor's note must be produced upon hospitalisation confirming that it would be unsuitable for the reserved to travel. In the event of a relatives death a certificate is required. In both cases upon receipt of note or certificate a full refund may be given less a £10 admin charge.
Going Forth /Wild In
Going
Forth Ltd /Wild In Scotland and staff will go to every effort to exceed your
expectations of your holiday in
Other companies/suppliers
The Company will not accept or have any liability for any acts whether negligent or otherwise of any supplier or person providing services in connection with any tour unless such a person is employed by or under the direct control of the Company.
